Privacy policy

Privacy Policy

Effective date: July 12, 2026

Maison de Calibre ("we," "us," "our"), operated by UNZ LIMITED LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA, is committed to protecting your privacy. This policy explains what personal information we collect through maisondecalibre.com (the "Site"), how we use it, who we share it with, and the rights available to you.

1. Information We Collect

Information you provide to us:

  • Contact details: name, email address, phone number, billing and shipping address
  • Order information: products purchased, order value, delivery details
  • Payment information: processed securely by our payment providers; we do not store complete card numbers
  • Communications: messages you send us by email, phone, chat, or messaging services such as WhatsApp
  • Account information, if you create an account

Information collected automatically:

  • Device and usage data: IP address, browser type, operating system, pages viewed, time spent on the Site, referring URLs
  • Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping, customs documentation, and delivery
  • Communicate with you about orders, deliveries, returns, and warranty service
  • Provide customer support and consultation services
  • Send marketing communications, where permitted, which you can opt out of at any time
  • Operate, analyze, and improve our Site, products, and services
  • Measure and improve the effectiveness of our advertising (see Section 5)
  • Detect and prevent fraud, and comply with legal obligations

Legal bases (EEA/UK customers): we process your data to perform our contract with you, to comply with legal obligations, with your consent where required (e.g., marketing, non-essential cookies), and for our legitimate interests in operating and promoting our business.

3. How We Share Your Information

We share personal information only with service providers who help us operate the business, and only to the extent necessary:

  • E-commerce platform: Shopify Inc., which hosts our Site and processes orders
  • Payment processors: including Airwallex and PayPal, to process transactions securely
  • Shipping and logistics partners: carriers and freight specialists who deliver your order
  • Email and marketing platform: Klaviyo, to send transactional and marketing emails
  • Advertising and analytics partners: Google (Google Analytics, Google Ads) and Meta Platforms (Facebook and Instagram), as described in Section 5
  • Professional advisers and authorities where required by law

We do not sell your personal information for money. Some sharing with advertising partners may be considered a "sale" or "sharing" under certain US state laws — see Section 8 for your opt-out rights.

4. International Transfers

We are a US company shipping from facilities in the European Union, and our service providers operate globally. Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.

5. Advertising & Analytics

We use cookies, pixels, and similar technologies from advertising partners to measure our marketing and show you relevant advertising:

  • Google Analytics helps us understand how visitors use the Site.
  • Google Ads may show you our advertising on Google services and partner sites, including remarketing to previous visitors. You can opt out via Google's Ads Settings (adssettings.google.com).
  • Meta Pixel (Facebook/Instagram) may show you our advertising on Meta platforms, including to previous Site visitors. You can adjust your preferences in your Meta ad settings.

Where required by law (including in the EEA and UK), these technologies are activated only with your consent, which you may withdraw at any time via our cookie preferences.

6. Cookies

We use essential cookies necessary for the Site and checkout to function, and — with your consent where required — analytics and advertising cookies as described above. You can manage cookies through our consent banner and your browser settings. Disabling essential cookies may prevent the Site from functioning correctly.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy: order records are kept as required for tax, accounting, and warranty purposes; marketing data is kept until you unsubscribe or request deletion; and analytics data is retained according to our partners' standard periods.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Port your data to another provider
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent
  • Opt out of targeted advertising / "sale" or "sharing" of personal information (US state residents, including California residents under the CCPA/CPRA)
  • Lodge a complaint with your local data protection authority (EEA/UK residents)

To exercise any of these rights, contact us at support@maisondecalibre.com. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

9. Security

We use industry-standard technical and organizational measures to protect your personal information, including encrypted connections (TLS) across the entire Site and PCI-compliant payment processing. No method of transmission or storage is completely secure, but we work continuously to protect your data.

10. Children

Our Site and products are intended for adults. We do not knowingly collect personal information from anyone under 16.

11. Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest revision. Material changes will be communicated on the Site.

12. Contact Us

Data Controller: UNZ LIMITED LLC (trading as Maison de Calibre) 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: support@maisondecalibre.com Phone: +1 (929) 607-1359